You have a website (or at least you think you do), but when it comes to knowing about your hosting, SSL certificate, domain, DNS manager, email server, CPanel, FTP server – your eyes are more glazed than a Tim Horton's Old-Fashioned Donut.
Let me put it this way. Would you rather sit on the phone with GoDaddy for 4 hours, or would you rather us do it (more importantly, why are you still hosting with them?)?
You should be spending time counting sales and converting leads, and anything related to the management of your website and/or marketing tech should be assigned to us. Remove IT Manager from your job title and focus on making money instead.
We take the stress and anxiety out of the equation. Submit a ticket, and we’ll fix the problem. Simple.
Monthly Retainer
$1,125 CAD/Month
10 + 5 Hours/Month
Includes up to 10 hours of support for any and all email, website, hosting, CRM, social technical issues and glitches that can be handled remotely + 5 hours of proactive website management to keep your business engine humming smoothly and prevent as many minor + major issues from arising as possible.
Quarterly Retainer
$4,500 CAD/Quarter
10 + 5 Hours/Month
Includes up to 15 hours of support per month, for all email, website, hosting, CRM and social technical issues and glitches that can be handled remotely. Also includes 5 hours per month of proactive website management, update requests and changes to keep your business engine looking fresh and humming smoothly to prevent as many minor + major issues from arising as possible.
Emergency Hourly Support
$250 CAD/Hour
Minimum of a 2-hour booking to assess and provide (hopefully) a solution, or at least an outline of the work needed, which may lead to additional hours needing to be purchased.
Support Add-Ons
Additional Hourly Support
$175 CAD/Hour
This price is only available if you already have a support retainer with us.
Purchased in 3-hour blocks. These will rollover if they are unused and are always used last within a given month (so as to not eat into your support package hours).